Refund & Cancellation Policy

This policy covers booking deposits and payments made through this website.

Booking deposits

A deposit of ₹[TODO: 200–500, clinic to confirm] may be collected when reserving a treatment slot online. It is fully adjusted against your treatment cost at your visit — never an extra charge. First consultations require no deposit.

If you cancel

When you cancel	Your deposit
More than [TODO: 24] hours before	Full refund, or carried to your rescheduled slot — your choice
Within [TODO: 24] hours	[TODO: forfeited / carried once to a slot within 30 days]
No-show without notice	Forfeited

Cancel or reschedule via your confirmation link, WhatsApp +91-7568221665, or +91-141-4002205.

If the Clinic reschedules

You choose: full refund of the deposit, or priority rebooking — regardless of notice period.

Refund processing

Approved refunds are initiated within [TODO: 3] working days to the original payment method via Razorpay; banks typically credit within 5–7 working days thereafter. You receive confirmation when the refund is initiated.

Treatment payments

Fees for clinical services rendered at the Clinic are governed by your written treatment plan and receipts, not this online policy. Concerns about treatment are addressed directly with the Clinic under applicable law.

International patients

Deposits on international cards are refunded to the same card; currency-conversion differences and bank charges on refunds are outside the Clinic’s control. Payment schedules for treatment plans are agreed in writing before travel.

Refund queries

+91-141-4002205 · dryojnadentalclinic@gmail.com — please quote your booking reference.